Privacy Policy
At Dubykoi Pro, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit or interact with our website. Please read this policy carefully to understand your rights and how we handle your information.
What Data We Collect
We may collect and process the following types of personal data:
- Contact information: such as your name, email address, phone number, and postal address when you contact us or register on our site.
- Technical data: including IP address, browser type, device information, and browsing activity collected through cookies and similar technologies.
- Usage data: information about how you interact with our website, pages visited, time spent, and links clicked.
- Communications: any messages or correspondence you send to us via email, contact forms, or other methods.
How We Use Data
Your personal data is used for the following purposes:
- To respond to your inquiries and provide customer support.
- To improve and personalise your experience on our website.
- To send important updates, newsletters, or promotional information where you have consented to receive such communications.
- To detect, prevent, and address technical issues and security threats.
- To comply with legal and regulatory obligations.
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device which help us identify returning visitors, remember preferences, and analyse site usage.
You may choose to disable cookies through your browser settings; however, doing so may affect some features and functionality on our site.
Third-Party Links
Our website may contain links to third-party websites or services for your convenience. These external sites have their own privacy policies, and we do not accept responsibility or liability for their content or practices. We encourage you to review their privacy information when visiting those sites.
Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. Access to your data is limited to authorised personnel only. Despite these measures, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
User Rights
You have the following rights in relation to your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You may request correction of any inaccurate or incomplete data.
- Deletion: You have the right to ask for your data to be deleted where there is no lawful reason for us to keep it.
- Restriction: You can request that we limit the processing of your data in certain circumstances.
- Objection: You have the right to object to processing based on legitimate interests or direct marketing.
- Data Portability: You may request to receive your data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the details provided below. We will respond within a reasonable timeframe and in accordance with applicable laws.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
- Email: [email protected]
- Phone: +44 7801 426581
- Address: 48 Heathfield Lane, Hammersmith, London W6 0NX, United Kingdom
- Social/X: https://x.com/
Thank you for trusting Dubykoi Pro with your personal information. We are dedicated to maintaining your privacy and safeguarding your data.